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Q: "How long will it take for delivery?"
A: UPS and FedExground shipping requires between 1 to 6 days depending on the destination. All products are shipped from Olympia, Washington State. Expedited shipping is available.
Q: "Can I order now for later delivery?"
A: You can place your order at anytime and choose the approximate date you would like your product shipped. Our fresh products can become limited with the large number of orders that come in during the holiday season. Your product choice is reserved for you when you place your order so to order early is to better guarantee the product you want will be available.
Q: "How are the decorations packaged for shipment?"
A: Each decoration is shipped in a 200lb test cardboard box. Larger wreaths (20"-36") have an additional smaller protective box placed around the bow to protect it from crushing. All wreaths and decorations are placed in plastic bags before shipping to ensure freshness. Centerpieces and kissing balls are bagged with brown paper cushioning the decoration and not allowing it to slide. Complete care and attention is used when packaging to ensure fresh delivery.
Q: "Why is there an extra charge for FedEx ground shipping?"
A: FedEx is a new service we are offering to our customers that have requested another option than UPS. Because of our large volume of packages shipped through UPS, we are able to receive more of a discounted rate that FedEx extends to us at this time. Should FedEx shipping increase to a point where they offer an equal incentive, we will be able to drop the additional charge for our customers.
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